FAQ – Cape Town Signage

Help - I’ve never ordered a sign before, and don’t know where to start!
A good starting place is to spend some time browsing our portfolio, to see if you can identify a particular style of sign that is similar to what you would like. You’ll also need to have an approximate idea of what size you would like the sign to be; for example, would you like it to be 2m wide? Finally, it’s important to think about the budget for your sign, so that we can design a solution that meets your financial guidelines. Once you have this information, you can call or email us, and one of our sales consultants will work with you to create the perfect sign.
How can I get a quote?
Easy! You can fill in our online quote request, and then one of our sales consultants will contact you within 24 hours. If you would prefer to speak with someone immediately, you can also call us on 021 558 8636, and we’ll work with you to prepare your estimate.
Can you match the Pantone colors in our logo?
No problem – we can match most Pantone colors.
What signage materials are available?
We work with a broad range of materials, including steel, timber, aluminum, acrylic, bronze, stainless steel and many others. If you have a particular material in mind and don’t see it on our website, please let us know.
What type of file do you need to create my sign?
The most efficient (and therefore most cost-effective) format is vectorized artwork in an .eps or .ai or Corel Draw format, with text converted to outlines. If vector artwork is not available, we can nearly always scan and digitize your logo for a reasonable fee. The easiest way to get your artwork to us is to email it, or if the file is very large you can also send it via a file sharing website like Dropbox.
I have your quote and am ready to order the sign – what should I do?
To proceed with an order, simply send us your order in writing. We’ll need a 50% deposit, with the balance of the order due at the time we install or deliver your sign. Once we have that, we’ll generally email you a proof in 3-5 days so that you can review and approve the final layout of your sign. Completion times vary depending on the type of sign being ordered.
Will I see a proof of my sign before you make it?
Yes! Once you have placed an order, paid the deposit and sent us your artwork, we’ll create a proof of your sign, and will email that to you. We never begin work on your sign until you’re completely happy with the layout.